Contact us

The APVMA is the regulator of pesticides and veterinary medicines up until the point of retail sale. For regulation policy issues, chemical use issues or for the regulation of other chemical products, please view information on the responsible organisations.

General contact details

Office: 18 Wormald Street, Symonston, ACT, 2609, Australia
Office hours: 9 am–5 pm local Canberra time, Monday–Friday, excluding ACT public holidays
Mailing Address: PO Box 6182, Kingston, ACT, 2604, Australia
Phone: +61 2 6210 4701
Email: enquiries@apvma.gov.au

Australian Business Number: 19 495 043 447

Contact specific areas of the APVMA

Media inquiries

Phone: +61 2 6210 4812
Mobile: +61 467 726 486
Email: media@apvma.gov.au

Adverse experiences

To report an unintended effect from the use of registered agricultural or veterinary chemicals.

Freecall: 1800 700 583 (within Australia) - charges apply for calls made from mobile phones
Fax: +61 2 6210 4776
Email: aerp@apvma.gov.au

APVMA mobile app support

For feedback, technical support or feature enhancement requests for the APVMA’s chemical registration mobile app:

Phone: +61 2 6210 4990
Email: it_systems@apvma.gov.au

Compliance - non-compliant products and active constituents

For unregistered products and unapproved active constituents.

Phone: 1300 700 315
Fax: +61 2 6210 4813
Email: compliance@apvma.gov.au

Chemical review

Phone: +61 2 6210 4749
Fax: +61 2 6210 4776
Email: chemicalreview@apvma.gov.au

Export - Certificates of Export

Exporting agricultural and veterinary chemicals

Phone: +61 2 6210 4701
Fax: +61 2 6210 4721
Email: export@apvma.gov.au

Fees, levies and invoice queries

Phone: +61 2 6210 4852
Fax: +61 2 6210 4874
Email: finance@apvma.gov.au

Feedback and complaints

Phone: +61 2 6210 4746
Fax: +61 2 6210 4776
Email: feedback@apvma.gov.au

See also: options for providing feedback or submitting a complaint

Freedom of Information and Privacy Inquiries

Phone: +61 2 6210 4785
Fax: +61 2 6210 4787
Email: foi@apvma.gov.au

See also: information about making a request

Good Manufacturing Practice

Manufacture of veterinary chemicals

Phone: +61 2 6210 4899
Fax: +61 2 6210 4741
Email: mls@apvma.gov.au

Hormonal Growth Promotants (HGPs)

Supply of hormonal growth promotants

Phone: +61 2 6210 4758
Fax: +61 2 6210 4813
Email: hgp@apvma.gov.au

Import Consents

For approval to import unregistered products and unapproved active constituents.

Phone: +61 2 6210 4793
Fax: +61 2 6210 4813
Email: importconsent@apvma.gov.au

International Liaison Matters

Email: international@apvma.gov.au

Registration Inquiries

Relating to agricultural or veterinary chemicals products, active constituents, permits, pesticide chemistry and residues matters

  • Administrative requirements
  • Progress of your application
  • Data lists and data protection enquiries
  • Changes to company details
  • Applications for new products and variations to existing registered products
  • Application fees, registration requirements and guidelines
  • Approval of active constituents and chemistry requirements
  • Permits for off-label minor uses, research purposes or emergency situations

Phone: +61 2 6210 4701
Fax: +61 2 6210 4721
Email: registration@apvma.gov.au

Recall of Products

Phone: +61 2 6210 4800
Fax: +61 2 6210 4813
Email: recalls@apvma.gov.au

Secretariat

APVMA Advisory Board, Registration Liaison Committee

Phone: +61 2 6210 4700
Fax: + 61 2 6210 4813
Email: secretariat@apvma.gov.au