Relocation—frequently asked questions

Q. When will the APVMA move to Armidale?

An interim office was officially opened at 246 Beardy Street, Armidale on 27 April 2017. A small team of locally recruited APVMA staff will work out of the Armidale premises, ensuring local liaison with the Armidale community. The APVMA’s transition team will also work from the interim office when they travel to Armidale as will any staff member who needs to be in Armidale for work.

We are working to a mid-2019 timeframe to finalise the construction of our purpose-build office and transition our full range of regulatory operations to Armidale.

Q. How many APVMA staff currently work in Armidale?

We are currently recruiting for two positions to work in Armidale. These roles will provide an opportunity to enhance our profile in Armidale and provide support for our agency to continue our regular business operations. The staff members will support our existing staff travelling to Armidale as we move to relocate and transition our business there.

Current vacancies at the APVMA can be viewed on our recruitment page.

Q. Why are there reports of staff working from McDonalds?

References in the media to staff working from McDonald’s in Armidale were based on a comment by the APVMA CEO at an estimates hearing that was taken out of context. The reference to McDonald’s by the CEO was made during a wide-ranging exchange with Senators and was not meant to be taken literally. Nevertheless, on occasion, our people may work remotely, via a secure network, while travelling for meetings. It is not unusual for mobile workspaces to be found in cafes and fast food restaurants that enable staff to continue to work when out of the office.

Q. Why can’t the APVMA find a permanent office in Armidale now?

We are in the early stages of our planning for the relocation. An assessment of property available in Armidale was undertaken late last year and found that there are no buildings that can accommodate an office of our size and nature. A process is now underway to facilitate the procurement of new fit-for-purpose, accommodation.

Q. How is APVMA working with Industry?

We have established an APVMA Relocation Advisory Committee (ARAC). Representatives from peak bodies are members. Through this Committee our stakeholders will be able to give the CEO advice on the relocation, business model and digital strategy. We are committed to continued collaboration with Industry.

Q. Has the APVMA engaged specialists to assist with the Relocation planning?

Yes, as with any large-scale change it’s important to seek advice and assistance from subject matter experts. A number of specialists have been engaged to support planning and business transformation that will help us to manage the relocation appropriately.

Q. What is the digital strategy and when will it be delivered?

A digital strategy will be delivered by 30 June 2017. This will help us enhance the online delivery of our regulatory services to provide flexibility for how we operate in Armidale, with parts of our workforce being able to work remotely, and to provide better client service.

Q. Why does the APVMA provide talking points for their staff?

Talking points are provided for APVMA staff to use when talking to people outside the agency about relocation related matters. As with any talking points, it's more of a guide and not compulsory. This is standard internal communication practice for organisations and with the potential for a lot of misinformation to be circulated, simple fact-based comments provide tools to assist people in a variety of situations. There are a number of ways the APVMA is keeping staff in the loop about changes and developments as the agency prepares for the relocation to Armidale by 2019. These have included face-to-face meetings, weekly catch-ups with senior management, CEO briefings and weekly blog posts by senior staff on the APVMA Intranet. There is a significant amount of change to process and the pace of this change can be confusing for staff. Given the media attention and discussion around the relocation, it has been very valuable for staff to have information they can access to be able to talk about the changes with some degree of confidence.

For individuals or organisations wanting to do business with the APVMA

Q. I have a business that could offer its service to the APVMA and its staff to help with the relocation to Armidale, who can I contact to let them know what we can offer?

The APVMA cannot take names from individual businesses seeking to provide goods or services to the agency or our people—including land and real estate sales, construction or fit-out services.

Q. When will construction of the APVMA office in Armidale begin and how will I know if work is available in this project?

Currently, there are no business opportunities publicly available for tender. When there are business opportunities, they will be made publicly available on the AusTender website and/or through media and industry advertising as required.

Q. How will I know what work is available and when?

You can register your areas of business interest with AusTender and receive automatic email notifications on proposed and current opportunities. Go to ‘Buying for the Australian Government’ guidelines on the Department of Finance website to find out more about doing business with Government.

For people wanting to do business with APVMA staff

Q. I have heard there will be a number of staff relocating from Canberra to Armidale, how do I let them know what offers we have to welcome them to town?

  • People wanting to sell goods or services, such as real estate, to individual APVMA staff members need to use regular public channels and forums to advertise or promote goods or services.
  • The APVMA cannot act as an agent or broker for services such as real estate.
  • It is the responsibility of individual APVMA staff members to procure goods or services at their discretion.

To protect your privacy, please do not include contact information in your feedback. If you would like a response, please contact us.