Contact us

The APVMA is the regulator of pesticides and veterinary medicines up until the point of retail sale. For regulation policy issues, chemical use issues or for the regulation of other chemical products, please view information on the responsible organisations.

General contact details

Office hours: 9 am–5 pm AEST, Monday–Friday, excluding public holidays

Phone: +61 2 6770 2300
Email: enquiries@apvma.gov.au

Postal address: PO Box 6182, Kingston, ACT, 2604, Australia
Armidale office address: 102 Taylor Street, Armidale, NSW, 2350, Australia
Canberra office address: 18 Wormald Street, Symonston, ACT, 2609, Australia

Australian Business Number: 19 495 043 447

Find out how to contact us with assistance from the National Relay Service or Translating and Interpreting Service.

Registration enquiries

Obtain information on the registration of agricultural or veterinary chemicals products, active constituents, permits, pesticide chemistry and residues matters, including:

  • administrative requirements
  • progress of your application
  • data lists and data protection enquiries
  • changes to company details
  • applications for new products and variations to existing registered products
  • application fees, registration requirements and guidelines
  • approval of active constituents and chemistry requirements
  • permits for off-label minor uses, research purposes or emergency situations.

Phone: +61 2 6770 2300
Email: enquiries@apvma.gov.au

Media enquiries

For media onlygeneral enquiries will not be answered by the media team. General enquiries should use the contact information above.

Mobile: +61 467 726 486
Email: media@apvma.gov.au

Adverse experiences

Report an unintended effect from the use of registered agricultural or veterinary chemicals.

Freecall: 1800 700 583 (within Australia)—charges apply for calls made from mobile phones
Email: aerp@apvma.gov.au

Compliance—non-compliant products and active constituents

Report unregistered products and unapproved active constituents.

Phone: 1300 700 315
Email: compliance@apvma.gov.au

Chemical review

Phone: +61 2 6770 2400
Email: chemicalreview@apvma.gov.au

Export—certificates of export

Seek information on exporting agricultural and veterinary chemicals.

Phone: +61 2 6770 2300
Email: export@apvma.gov.au

Feedback and complaints

Provide feedback or submit a complaint

Freedom of Information and privacy enquiries

Phone: +61 2 6770 2500
Email: foi@apvma.gov.au

See also: information about making a request

Good Manufacturing Practice

Manufacture of veterinary chemicals

Phone: +61 2 6770 2301
Email: mls@apvma.gov.au

Hormonal Growth Promotants (HGPs)

Supply of hormonal growth promotants

Phone: +61 2 6770 2302
Email: hgp@apvma.gov.au

Import consents

Obtain approval or information on the import of unregistered products and unapproved active constituents.

Phone: +61 2 6770 2300
Email: enquiries@apvma.gov.au

International liaison matters

Email: InternationalCoordinator@apvma.gov.au

Recall of products

Phone: 1300 700 315
Email: recalls@apvma.gov.au

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