Contact us

The Australian Pesticides and Veterinary Medicines Authority (APVMA) is the regulator of pesticides and veterinary medicines up until the point of retail sale. For regulation policy issues, chemical use issues or for the regulation of other chemical products, please view information on the responsible organisations.

1. General contact details

Office hours: 9 am to 5 pm AEDT, Monday to Friday, excluding public holidays.

Phone: +61 2 6770 2300

Postal address: GPO Box 3262, Sydney, NSW, 2001, Australia
Armidale office address: 102 Taylor Street, Armidale, NSW, 2350, Australia
Canberra office address: Level 1, 11 Faulding Street, Symonston, ACT, 2609, Australia

Australian Business Number: 19 495 043 447

Find out how to contact us with assistance from the National Relay Service or Translating and Interpreting Service.

2. Registration enquiries

Obtain information on the registration of agricultural or veterinary chemicals products, active constituents, permits, pesticide chemistry and residues matters, including:

  • administrative requirements
  • progress of your application
  • data lists and data protection enquiries
  • changes to company details
  • applications for new products and variations to existing registered products
  • application fees, registration requirements and guidelines
  • approval of active constituents and chemistry requirements
  • permits for off-label minor uses, research purposes or emergency situations.

Phone: +61 2 6770 2300

3. Media enquiries

For media only – general enquiries will not be answered by the Media Team. General enquiries should use the contact information above.

Phone: +61 467 726 486

4. Adverse experiences

Report an unintended effect from the use of registered agricultural or veterinary chemicals.

Free call: 1800 700 583 (within Australia) – charges apply for calls made from mobile phones
More information: Find out more about how to report adverse experiences

5. Compliance – non-compliant products and active constituents

Report unregistered products and unapproved active constituents.

Phone: 1300 700 315

6. Chemical review

Phone: +61 2 6770 2400
More information: Find out more about chemical review

7. Export – certificates of export

Seek information on exporting agricultural and veterinary chemicals.

Phone: +61 2 6770 2300

8. Feedback 

Provide feedback to the APVMA

9. Make a complaint

To make a complaint to the APVMA, you can:

More information about APVMA complaints handling is available on our website

10. Freedom of Information and privacy enquiries

Phone: +61 2 6770 2500

See also: Information about making a request

11. Good Manufacturing Practice

Manufacture of veterinary chemicals.

Phone: +61 2 6770 2301
More information: Find out more about Good Manufacturing Practice

12. Hormonal Growth Promotants (HGPs)

Supply of hormonal growth promotants.

Phone: +61 2 6770 2302
More information: Find out more about Hormonal Growth Promotants (HGPs)

13. Import consents

Obtain approval or information on the import of unregistered products and unapproved active constituents.

Phone: +61 2 6770 2300

14. International liaison matters


15. Recall of products

Phone: 1300 700 315
More information: Find out more about recalls

16. Report suspected non-compliance

More information: Find out how to report suspected non-compliance

To protect your privacy, please do not include contact information in your feedback. If you would like a response, please contact us.