APVMA general contact information
Enquiries telephone hours: 9.30 am to 4 pm AEDT, Monday to Friday, excluding public holidays.
Phone: +61 2 6770 2300
Email: enquiries@apvma.gov.au
Postal address: GPO Box 574, Canberra, ACT, 2601, Australia
Armidale office address: 102 Taylor Street, Armidale, NSW, 2350, Australia
Canberra office address: Level 4, 14 Childers Street, Canberra, 2601, Australia
Australian Business Number: 19 495 043 447
Find out how to contact us with assistance from the National Relay Service or Translating and Interpreting Service.
Adverse experience reports
Report an unintended effect from the use of registered agricultural or veterinary chemicals.
Free call: 1800 700 583 (within Australia) – charges apply for calls made from mobile phones
Email: aerp@apvma.gov.au
More information: Find out more about how to report adverse experiences.
Chemical review
Phone: +61 2 6770 2400
Email: chemicalreview@apvma.gov.au
More information: Find out more about chemical review.
Complaints
To make a complaint to the APVMA, you can send us an email via complaints@apvma.gov.au.
More information about APVMA complaints handling is available on our website.
Export – certificates of export
Seek information on exporting agricultural and veterinary chemicals.
Phone: +61 2 6770 2300
Email: certificatesofexport@apvma.gov.au
Feedback
We value all feedback, including complaints, comments, compliments and suggestions.
Phone: +61 2 6770 2300
Email: enquiries@apvma.gov.au
For complaints, please see Complaints above.
Freedom of Information and privacy enquiries
Phone: +61 2 6770 2300
Email: FOI@apvma.gov.au
See also: Information about making a request.
Good Manufacturing Practice
Manufacture of veterinary chemicals.
Phone: +61 2 6770 2301
Email: mls@apvma.gov.au
More information: Find out more about Good Manufacturing Practice.
Hormonal Growth Promotants
Supply of hormonal growth promotants.
Phone: +61 2 6770 2302
Email: hgp@apvma.gov.au
More information: Find out more about Hormonal Growth Promotants (HGPs).
Import consents
Obtain approval or information on the import of unregistered products and unapproved active constituents.
Phone: +61 2 6770 2300
Email: enquiries@apvma.gov.au
International liaison matters
Email: InternationalCoordinator@apvma.gov.au
Media enquiries
For media only – general enquiries will not be answered by the Media Team. General enquiries should use the contact information above.
Phone: +61 2 6770 2402
Email: media@apvma.gov.au
Non-compliant product and active constituent reports
Report unregistered products and unapproved active constituents.
Phone: 1300 700 315
Email: compliance@apvma.gov.au
More information: Find out how to report suspected non-compliance.
Recalls
Phone: +61 2 6770 2300
Email: recalls@apvma.gov.au
More information: Find out more about recalls.
Registration enquiries
Obtain information on the registration of agricultural or veterinary chemicals products, active constituents, permits, pesticide chemistry and residues matters, including:
- administrative requirements
- progress of your application
- data lists and data protection enquiries
- changes to company details
- applications for new products and variations to existing registered products
- application fees, registration requirements and guidelines
- approval of active constituents and chemistry requirements
- permits for off-label minor uses, research purposes or emergency situations.
Phone: +61 2 6770 2300
Email: enquiries@apvma.gov.au