APVMA website and privacy

Information we collect

Our website uses Google Analytics and Google Tag Manager services which transmit website traffic data to Google servers in the United States. Google Analytics and Google Tag Manager do not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google to help us understand website traffic and webpage usage. In particular, when visiting the APVMA website, a record of your visit is logged, including:

  • your server address
  • your operating system (for example, Windows, Mac OS and so on)
  • your top level domain name (for example, .com, .gov, .au, .uk and so on)
  • the date and time of your visit to the site
  • the pages accessed and the documents downloaded
  • the previous site visited
  • the type of browser used.

This information is used for statistical purposes only to help improve this website. No attempt will be made to identify you or your browsing activities except in the unlikely event of an investigation, where a law enforcement agency (or other government agency) exercises a legal authority to inspect internet service provider logs.

By using this website, you consent to the processing of data about you by Google in the manner described in Google's Privacy Policy (external website) and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.


The APVMA uses cookies when you visit this site. A cookie is an electronic token that is passed between a website and your browser when you access information on that website. Cookies give websites a sense of memory, allowing the website to recognise one user from another. Some pages on this site use cookies to manage form completion (please see Online services and subscriptions below). This information remains on your computer after you close your browser.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, by doing so, you may not be able to use the full functionality of some websites. For more information about cookies and instructions on how to adjust your browser settings to restrict or disable cookies, see the Office of the Australian Information Commissioner (external website).

Online services and subscriptions

Some pages of this website provide the facility for users to log onto online services or subscribe to email mailing lists. These include:

  • APVMA site online payments facility
  • Regulatory Update newsletter
  • Gazette
  • Media releases

To log on or subscribe to these services you must provide personal information, a valid email address and, where required, a specific user name and password. These details will only be used for the purpose for which you have provided them.

When you subscribe to a mailing list, you will not be added to any other mailing lists unless you specifically request that this be done. Some email lists are stored on a server owned by a third party and can only be accessed by authorised APVMA staff. Your email address will not be disclosed without your consent.

Email addresses

When you email us, the APVMA will record your email address. The APVMA’s servers may also record your email address if you send us a message online.

Personal or sensitive personal information is collected, used, stored and disclosed in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Privacy Act). We will only use your email address and information collected by email for the purpose for which you provided it. It will not be added to a mailing list unless provided by you specifically for that purpose. The APVMA will not use your email address for any other purpose, or disclose it without your consent, unless in accordance with an exception under the Privacy Act.

To protect your privacy, please do not include contact information in your feedback. If you would like a response, please contact us.